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"Topsight"

Clay Spinuzzi

Getting to Topsight in your Organization

April 1, 2013 by Clay Spinuzzi Leave a Comment

Organizations almost never work the way they’re supposed to. And that’s often a good thing. Let me explain. As a professor of rhetoric and writing, I research how people circulate information in workplaces. That involves going into an organization, watching people work, interviewing them about their jobs, and looking at the tools and texts that […]

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